Bureaucracy Reflection: Getting Your Driver's License in PA

This project was to choose a bureaucratic system and create a flowchart about it. My partner was Kim Bush and we had two different topics, I predominately worked on the flow chart for Getting your Driver's License in PA while Kim worked on Registering a car in PA. 

Through personal experience, the bureaucratic system for getting your driver's license and dealing with the paperwork is very straight forward, however, getting to the Driver's License Center and dealing with the workers there is the difficult side of it.

Getting your driver's license begins with the process of getting your learner's permit, and making sure you are fit to drive. There are two forms needed to get your learner's permit, they are the DL-180 (Non-Commercial Learner's Permit Application) and if you are under the age of 18 you need the DL-180TD (Parent/Guardian Consent Form). 

After you receive your learner's permit, you have to test for your driver's license. If you are over the age of 18 you can take your driving test whenever you want after you pass the permit test. If you are under the age of 18 you must complete 50 hours and wait 6 months before you can test for your license, you must also bring the DL-180C (Parent/Guardian Certification Form). 

After you take your driver's test, you will have either passed or failed. If you failed your driver's test you will have to re-take that test, however, if you are under 18 you will not have to bring the form DL-180C with you again.

The paperwork for this bureaucratic system is very straightforward, and if you go to the Driver License Center website and it explains the entire process for you.

The process is quite easy, however, if I were to change something about the process, I would make it more difficult to begin the process of getting your learner's permit. In order to make it more difficult, I would suggest that the test is only available after you complete a driver's education course.

Although this process is not as complicated as some of the others, I feel as though they have become more complicated over the years because things have gone wrong within the systems.